Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

Jobs and inflation data will be released late and with caveats, complicating the Federal Reserve’s interest rate deliberations. By Ben Casselman and Rebecca Davis O’Brien Cecilia Muñoz on how to solve ...

Let’s face it — Americans have mastered the art of justifying bad money decisions. We tell ourselves we’re being smart shoppers, but in reality we’re sabotaging our wallets with a sneaky little habit ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

The Home Office has 'squandered' billions of pounds on asylum hotels, a damning report has found. MPs blasted the department's 'incompetence' over its handling of a 'failed, chaotic and expensive' ...