A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

Chat and mobile application bring new mediums and opportunities for IT professionals to engage with employees through the service desk AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds ® Service Desk Enterprise, a new ...

SolarWinds has launched a relatively low-cost IT help desk package. SolarWinds Web Help Desk combines a ticketing system (with automatic email to ticket conversion), performance dashboards, automation ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

SolarWinds, a provider of IT management software, has introduced SolarWinds Service Desk, an IT service management (ITSM) service desk solution for IT professionals. Through the acquisition of ITSM ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

IT management software provider SolarWinds has urged customers to immediately patch a critical vulnerability in its Web Help Desk platform. CVE-2024-28986 is a Java deserialization remote code ...

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