A hosted VoIP system is the most cost-effective solution for small businesses, costing around $10 to $30 per user, per month if you use existing devices, compared to over $10,000 for an on-premise ...

My company focuses on one product: a hosted IP phone system. Here are 10 reasons clients give as to why hosted VoIP is better than an IP PBX. My company focuses on one product: a hosted IP phone ...

More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

Most businesses want the same thing when it comes to their phone system: quality phones, reliable service and helpful features, designed with flexibility in mind and fitting neatly within their budget ...

Opinions expressed by Entrepreneur contributors are their own. As small businesses continue to play a significant rolein the changing economy, technologies addressing their unique requirementsfollow ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

We're a smallish company - currently we could accomodate a maximum of 18 staff - so say 20 phone handsets in total, to account for meeting areas. We left an office that had a traditional PBX type ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...