在上周举办的 Knowledge 2025 大会上，ServiceNow 推出了一个全新以 AI 驱动的 CRM 平台，同时加大了对 CRM 市场的关注，此举对传统方法和既有市场领导者构成了挑战。ServiceNow 的这一战略举措正值企业需要应对日益复杂的客户旅程，并满足由消费者赋权所推动的新需求 ...

DALLAS--(BUSINESS WIRE)--Aavenir, a global AI-enabled Source-to-Pay and Contract Lifecycle Management solutions provider, participates as a Gold Sponsor at the upcoming ServiceNow Knowledge 23 event ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

ServiceNow has acquired Raytion to enhance GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion’s industry-leading information retrieval technology will enable ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced innovations to its Field Service Management solution at Knowledge 2021, ServiceNow’s flagship digital experience for its ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Enterprise software vendor ecosystems are nothing new. Even in the early days of enterprise computing when a handful of mainframe vendors dominated the market, each of them worked with partners, ...