SUNNYVALE, CA--(Marketwired - Jun 26, 2017) - eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced eGain Solve™ for Cisco, a cloud-based solution ...

eGain, the leading provider of cloud customer engagement solutions, today announced eGain Solve for Cisco, a cloud-based solution seamlessly integrated with Cisco’s contact center platform and offered ...

A Bethesda software company that develops contact center desktops and wallboards has updated an iOS and Android app that works with the Cisco Finesse agent and supervisor desktop. The new Mobile Agent ...

TORONTO, ONTARIO--(Marketwired - Mar 3, 2015) - Upstream Works, the leading provider of omnichannel insight and automation solutions for contact centers, announced Upstream Works for Finesse Voice.